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Shipping Policy

FLAT RATE SHIPPING

We Ship to 48 contiguous US States & Canada (Out areas call for Quote. Please note we do not ship to PO Boxes.) for a flat rate of only $10.95 delivered to your door.

GET FREE SHIPPING

When you order $100 or more.

For International Shipping Call for a quote.

We normally ship to US and Canadian addresses by UPS because of their exceptional service and on time delivery

Orders Received before 11:00 am EST on Business Days Monday to Thursday, Ships the Same Day. We do not ship on Fridays because of the high incidence of damage and lost shipments that occur during weekends when shipments are held in warehouses, left in trucks, or diverted to other hubs.

Times below are Best Estimates. If delivery time is critical, please allow an extra day to allow for unexpected delays or delays beyond our control.

NOTE: UPS DOES NOT deliver to P.O. Boxes. Be sure to include a physical shipping address with your order to prevent delays.

REMEMBER: Shipping is FREE on orders over $100. *Limited Time Offer*.

PLEASE NOTE: Due to high demand on couriers from time to time, delivery may be delayed by several days. Please plan your projects to allow for delays.

UPS Transit Times to Canada Map

Thank you for your order. All of us at Aurora Marine hope you enjoy using our products as much as we enjoyed making them for you.

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Shipping Policy

FLAT RATE SHIPPING

We Ship to 48 contiguous US States & Canada for a Flat Rate of Only $10.95, delivered right to your door by courier.

NOTE: We do not ship to PO Boxes.

Orders Received before 11:00 am EST on Business Days Monday to Thursday , Ships the Same Day. We do not ship on Fridays because of the high incidence of damage and lost shipments that occur during weekends when shipments are held in warehouses, left in trucks, or diverted to other hubs.

 

GET FREE SHIPPING WHEN YOU ORDER $100 OR MORE.

INTERNATIONAL SHIPPING

For International Shipping Call for a quote.

 

RETURNS

It can happen; you sell your boat, situations change, you changed your mind or simply ordered the wrong product by mistake. We understand.

You have the option to return your order within 30 days of the date of order, providing that the products are in their original, untampered, undamaged and unopened containers and you write the RMA number on the return shipping label. You will be responsible for return shipping costs and a 15% Handling and Restocking Charge will be applied to your refund.

Upon receipt and inspection, your credit card or original method of payment will be refunded within 7 to 10 business days.

DO NOT return any merchandise without a RMA (Return Merchandise Authorization) number. Unauthorized shipments will be refused and returned to you, at your expense.

Products cannot be exchanged. Wrong products will have to be returned for credit and new products ordered.

Products cannot be returned after 30 days from order date. No exceptions.

INSTRUCTIONS:

Telephone 905-564-4995 or 1-866-214-3444 9:00 am to 4:00 pm Monday to Thursday and ask for the Order Department. Have your order number and date of order handy. They will take down your details and email a RMA number and full instructions on how to return your products. Follow the instructions carefully; taxes, duties or other levies because of wrong valuations or descriptions will be charged to you.

Package your products in the original shipping box or make sure that the products are well packaged and protected in the shipping box. Damaged products or products damaged in shipping will be disposed of and not refunded. Arrange for return shipping by the most economical means.

Upon receipt and inspections of your returned goods, a refund will be issued to your original method of payment, within 7 to 10 business days.